
The Housing Association Guide
to Wellbeing Risk Management
A Systematic Framework for
Workforce Wellbeing Transformation
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Scotland's Housing Emergency Demands a Workforce Response
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36% of housing organisations experience staff turnover exceeding 20% annually. 77% of housing workers report their work as stressful. 25% have taken time off due to stress.
While Scotland grapples with a declared housing emergency (40,685 homelessness applications, 10,110 children in temporary accommodation) housing associations face an equally critical challenge: a workforce crisis that threatens their ability to deliver the transformative support Scotland's most vulnerable communities need.
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What This Guidance Delivers
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This comprehensive guide, edited by Professor Roger Willey BSc(Hons), PhD, FRSA, CFInstP, CFIOSH, OSHCR, provides housing associations with a proven pathway from crisis to competitive advantage.
You'll discover:
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Why wellbeing isn't separate from Health & Safety, it's H&S evolved for 21st century housing work
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The true cost of inaction: how 20-30% turnover rates drain institutional knowledge and undermine service delivery
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The HSE Management Standards framework and how it applies to housing-specific pressures
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ACS's proven three-stage framework: Audit & Assessment, Engagement, and Implement & Monitor
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Common implementation barriers and practical strategies to overcome them
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How to build the business case that secures leadership commitment
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Who Should Read This?​
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Chief Executives and Directors seeking to transform workforce crisis into competitive advantage
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Board Members responsible for governance and strategic oversight
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HR and H&S Professionals tasked with implementing wellbeing initiatives
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Housing Managers dealing with the daily reality of staff stress and turnover
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Anyone committed to protecting the workforce supporting Scotland's most vulnerable communities​
Why ACS?
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For over 30 years, ACS has been the trusted partner for Scottish housing associations. Our H&S control manual system, developed in partnership with EVH, is used by over 150 housing associations across Scotland, making it the benchmark for safety management in the sector.​​
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This guidance extends that same systematic, proven approach from physical safety to comprehensive wellbeing management, building on frameworks you already trust rather than introducing unfamiliar concepts.
What Makes This Different?
This isn't about "fluffy unicorns, candles and fruit on Friday". ​This is about protecting your workforce using the same rigorous methodologies that have made ACS Scotland's leading authority in housing sector safety for three decades.
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Through implementing our own wellbeing framework, ACS has achieved:
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Zero work-related stress absence
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No replacement recruitment for two years (2023-2025)
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Average employment tenure exceeding seven years
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Staff satisfaction increasing year-on-year
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The same approach can work for your organisation.
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"The question isn't whether housing associations can afford to invest in wellbeing -
it's whether they can afford not to."
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